Returns & Exchanges
At Mars By GHC, we want you to be completely satisfied with your purchase. If your fashion items don't fit perfectly or meet your expectations, you can return or exchange them within 14 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached and include the original invoice to ensure a smooth processing experience.
Schedule a Pickup
Once your request is approved, our courier partner will arrive at your doorstep within 48 hours to collect the return package.
Receive Your Refund
After our quality team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing